Terms & Conditions

Date: 20/06/2024

1. Introduction

Welcome to The Hague Photowalks. By booking a tour or using our services, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully before making a booking.

2. Bookings and Payments

  • Booking Confirmation: All bookings are subject to availability and are confirmed once payment is received.

  • Payment: Payments must be made in full at the time of booking. You will receive a payment request upon confirmation. 

3. Cancellations and Refunds

  • Customer Cancellations: If you cancel your booking more than 48 hours before the scheduled photowalk, you will receive a full refund. Cancellations made less than 48 hours before the photowalk will not be refunded.

  • Company Cancellations: The Hague Photowalks reserves the right to cancel any photowalk due to unforeseen circumstances, such as extreme weather conditions or other emergencies. In such cases, you will be offered an alternative date or a full refund.

4. Changes to Bookings

  • Customer-Initiated Changes: If you need to change the date or time of your photowalk, please contact us at least 48 hours in advance. We will do our best to accommodate your request, subject to availability.

  • Company-Initiated Changes: We reserve the right to make changes to the itinerary or to cancel a photowalk if necessary. In the event of significant changes, we will notify you as soon as possible and offer alternatives or a refund.

5. Participation Requirements

  • Age Restrictions: Participants under the age of 18 must be accompanied by an adult.

  • Health and Safety: Participants should be in good health and able to walk for the duration of the photowalk. If you have any medical conditions or concerns, please inform us in advance.

  • Equipment: Participants are responsible for bringing their own photography equipment. The Hague Photowalks is not liable for any damage or loss of personal equipment.

  • Minimum Group Size: Each photowalk requires a minimum of 5 participants. If the minimum group size is not met, The Hague Photowalks reserves the right to cancel the photowalk. Participants will be offered an alternative date or a full refund in such cases.

6. Liability

  • Personal Injury and Loss: The Hague Photowalks is not responsible for any personal injury, loss, or damage to personal property during the photowalk. Participants are advised to have appropriate (travel) insurance.

  • Force Majeure: We are not liable for any events outside our control, such as natural disasters, strikes, or other events that may affect the photowalk.

7. Photography and Use of Images

  • Photographs Taken by Participants: Participants retain the rights to the photographs they take during the photowalk.

  • Photographs Taken by Guides: Photographs taken by our guides during the photowalk may be used for promotional purposes on our website and social media.

8. Code of Conduct

  • Respect for Others: Participants are expected to respect the guide, other participants, and the local environment. Any disruptive behavior may result in removal from the photowalk without a refund.

  • Compliance with Laws: Participants must comply with all local laws and regulations during the photowalk.

9. Privacy

  • Data Protection: We respect your privacy and are committed to protecting your personal data. Any information collected during the booking process will be used solely for the purpose of managing your booking and will not be shared with third parties without your consent.

10. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of the Netherlands. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the Dutch courts.

11. Amendments

The Hague Photowalks reserves the right to amend these terms and conditions at any time. Participants will be notified of significant changes, and the updated terms will be posted on our website.

12. Contact Information

For any questions or concerns regarding these terms and conditions, please contact us at:

The Hague Photowalks
Email: hello@thehaguephotowalks.com

By booking a photowalk with The Hague Photowalks, you acknowledge that you have read, understood, and agree to these terms and conditions.